How TriageFlow AI works in your day-to-day
Faster decisions, clearer context, safer automation
SLA-aware auto-prioritization
Continuously ranks incoming work by impact, urgency, and SLA. Shares transparent rationale and confidence scores so teams act fast with clear guardrails.
Smart routing and playbook automation
Routes to the right owner or queue and triggers playbooks with one-click actions—human-in-the-loop and fully auditable. Learns from feedback to improve over time.
Contextual insights and summaries
Pulls signals from your tools, summarizes relevant history, and highlights likely root-cause paths so responders focus on signal, not noise.
Simple Pricing
Flexible pricing to match any budget or team size.
Starting at
14-day free trial • No credit card required
Everything you need to scale smart triage
- 3,000 AI triages/month included (then $0.06 per triage)
- Multi-channel intake: email, web forms, and chat
- Intent detection + severity scoring with confidence levels
- Auto-tagging and priority routing to teams/queues
- Suggested replies and ticket summaries (human-in-the-loop approval)
- No-code workflow builder and escalation rules
- Knowledge base connectors (Confluence, Notion, Zendesk Guide)
- Helpdesk + dev tools integrations: Zendesk, Intercom, Jira, ServiceNow, Slack
- Analytics: accuracy, deflection, time-to-first-action, backlog trends
- Role-based access control and audit trail
- Automatic PII redaction and data retention controls
- Standard support and guided onboarding resources
Frequently asked questions
Start triaging smarter
Connect Jira, Zendesk, ServiceNow, GitHub, and Slack in minutes. No model training required. SOC 2, SSO, and audit logs included.